FAQs
About MĂREL
What is MĂREL?
MĂREL is a fine jewelry brand founded by MĂŹrel Baysal, blending centuries-old craftsmanship with a modern perspective. Inspired by Byzantine mosaics, celestial light, and heirloom traditions, each piece is designed to be lived in, cherished, and passed forward through generations.
Where is MĂREL jewelry made?
Every piece is handmade in Istanbul, Turkey, by master artisans who specialize in centuries-old techniques. We work with highly skilled goldsmiths, stone setters, and micromosaic artists to ensure each piece is crafted with extreme attention to detail and care.
Design & Craftsmanship
What makes MĂREL jewelry unique?
MĂREL pieces are designed to be modern heirlooms, balancing architectural strength with intimate details. Many designs feature mosaic-inspired settings, hidden blue diamonds, and subtle charmsâdetails meant just for the wearer. Inspired by the way light moves and stars sparkle slightly out of focus, our jewelry is crafted to give the illusion of glowing on the skin.
What materials do you use?
We work exclusively with 18K gold, natural VS1 G+ diamonds (including blue diamonds), and precious gemstones such as morganite, London blue topaz, and white topaz. Many pieces also incorporate micromosaic, an ancient technique where tiny fragments of stone and glass are arranged to create intricate patterns.
What is a mosaic setting?
A mosaic setting is a technique used in many MĂREL pieces, where stones are arranged in a seamless, structured compositionâreminiscent of the way ancient mosaics were assembled. This setting enhances brilliance and creates a uniquely textured, sculptural effect.
Jewelry Care
How should I care for my MĂREL jewelry?
Gold & Diamonds: Gently clean with warm water, mild soap, and a soft brush to maintain their brilliance.
Precious Gemstones: Some stones, like morganite and topaz, are sensitive to heat and chemicals. Clean with a soft cloth and avoid prolonged sun exposure.
Micromosaic Pieces: These are precious, one-of-a-kind works of art and should be treated with care and love. They are truly modern heirloomsâwearable art pieces that require special handling. Do not expose them to water or moisture, as this can weaken the delicate arrangement of tesserae (small mosaic fragments). Store them in a safe, dry place when not in use.
Black Rhodium-Plated Jewelry: Over time, black rhodium plating may naturally fade, especially with water exposure. This is part of its evolving beauty, but it can be easily reapplied by us or a local jeweler if desired.
Can I wear my jewelry every day?
Yes, MĂREL jewelry is designed to be lived in, but some piecesâlike delicate rope chainsârequire extra care. We recommend removing them before sleeping to prevent tangling or breakage.
Orders & Customization
Do you offer custom pieces?
At this time, we focus on our core collections, but if youâre interested in a custom variation of an existing design, please reach out to discuss possibilities.
How long does it take to receive my order?
Each MĂREL piece is handmade by master artisans in Istanbul, Turkey, ensuring the highest level of craftsmanship. If your piece is made-to-order, please allow 4-6 weeks for production. If the item is in stock, it will ship within 3-5 business days.
Do you offer repairs or resizing?
Yes, we offer resizing and repairs for MĂREL pieces. If your black rhodium plating fades, we can easily restore it. Contact us to arrange a service.
Shipping & Returns
Do you ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times vary based on location.
What is your return policy?
Due to the handcrafted nature of our jewelry, we do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery, and we will make it right.
Legacy & Heirloom Philosophy
What does it mean that MĂREL jewelry is designed to be passed down?
MĂREL jewelry is crafted with the belief that beauty should transcend time. Just as heirlooms from centuries past still hold meaning today, our pieces are made to be worn, evolve with you, and be passed downâallowing each generation to give them new life.
Why are there hidden details in MĂREL pieces?
Jewelry is a deeply personal experience. Many MĂREL designs include hidden blue diamonds inside ring bands or delicate charms at the ends of necklacesâdetails meant only for the wearer to know, a quiet secret between you and the piece.