Privacy Policy

Last Updated: 12/03/2025

At MÌREL, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.mirel.co or make a purchase. By using our website, you agree to the terms outlined below.

1. INFORMATION WE COLLECT
We collect different types of information to provide and improve our services, including:

A. Personal Information
When you place an order, subscribe to our mailing list, or contact us, we may collect:

Your name
Your email address
Your phone number
Your billing and shipping address
Your payment details (processed securely via third-party payment providers)
B. Non-Personal Information
When you visit our website, we may collect non-identifiable data such as:

IP address
Browser type and device information
Website usage statistics (pages visited, time spent, clicks, etc.)
Cookies and tracking data (see Section 6)
2. HOW WE USE YOUR INFORMATION
We use your information to:

Process and fulfill your orders and payments
Provide customer support and respond to inquiries
Improve our website, products, and customer experience
Send marketing emails and promotional offers (if you opt-in)
Prevent fraud, security risks, and unauthorized activity
Comply with legal obligations
3. HOW WE PROTECT YOUR DATA
We take the security of your personal information seriously and implement measures such as:

Encryption of sensitive data (e.g., payment details are processed securely and never stored by us)
Restricted access to customer information
Regular security updates to protect against cyber threats
However, while we take reasonable precautions, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. THIRD-PARTY SERVICES
We work with third-party providers to process payments, manage shipping, and improve website functionality. These providers have their own privacy policies and are responsible for securing your data. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-party services we use include:

Payment processors (e.g., PayPal, Stripe, etc.)
Shipping carriers (e.g., FedEx, DHL, UPS, USPS, etc.)
Email marketing platforms (e.g., Mailchimp, Klaviyo, etc.)
5. COOKIES & TRACKING TECHNOLOGY
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and settings
Improve website functionality and performance
Track analytics and website usage
You can disable cookies in your browser settings, but doing so may limit your experience on our website.

6. EMAIL MARKETING & COMMUNICATIONS
If you opt-in to our newsletter, we may send you updates on new collections, special promotions, and brand news.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us at info@mirel.co.
7. YOUR RIGHTS & CHOICES
Depending on your location, you may have rights regarding your personal data, including:

Access – You can request a copy of the personal data we store.
Correction – You can update or correct inaccurate information.
Deletion – You can request that we delete your personal data (except for legal or transactional records).
Opt-Out – You can unsubscribe from marketing emails at any time.
To exercise these rights, please email info@mirel.co.

8. DATA RETENTION
We retain customer information for as long as necessary to fulfill orders, comply with legal obligations, and improve our services. After this period, we securely delete or anonymize your data.

9. CHILDREN’S PRIVACY
Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately.

10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically to stay informed about how we protect your data.

11. CONTACT US
For any questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: info@mirel.co
🌍 Website: www.mirel.co
📍 Location: Houston, T